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Terms and conditions

What is the shipping policy?

Orders are typically processed and shipped within 48hours of purchase. Orders placed on weekends or holidays will usually be shipped on the next business day. Please note that holidays or unexpected weather conditions may cause delays in shipment. LTJ Letter to Juliet is not responsible for lost or stolen packages.

Standard Domestic Shipping
For all US orders, we offer USPS Priority shipping at a standard rate within the United States. Tracking information will be provided once your order is processed, and please allow up to 24-48 hours for the tracking to update.
The shipping fee is non-refundable and will not be included in return refunds. Additionally, a $10 return shipping fee will be deducted from the refund amount.